TERMS

These are important, so please be sure to have a good read through. If you have any questions, please don’t hesitate to get in touch with our friendly team.

How do I book my motorhome rental?

Quoted hire rates include all taxes, fully comprehensive insurance* and standard breakdown cover.
*In some cases there may an additional insurance charge if the driver has traffic convictions, has a non-UK licence or is in a high-risk occupation. If you have concerns regarding points on your licence please contact us prior to booking.

Insurance

Our insurance carries a standard excess of £500 in the event of a claim on a UK hire. This means that the hirer will be liable for up to the first £500 in the event of any damage to the vehicle or third party property, and is also responsible for replacement glass and/or tyres.


If required, we can reduce the £1000 excess to zero for a fee of £250 for UK travel (non-UK travel by quotation).

Security Deposit

At the commencement of the hire we will require a £1000 Security Deposit payable by credit or debit card. This will be debited from your card immediately, but will be refunded in full if the vehicle is returned at the correct time in the same condition as it was supplied to you, with the toilet emptied, the interior clean (including cooking appliances, pots and pans, etc) and with a full tank of fuel. Should there be any loss or damage to the vehicle or any of the equipment, fixtures and fittings, part or all of the Security Deposit will be forfeited to fund the repair.

Continental Travel

If you wish to take the motorhome to continental Europe there is an additional charge of £110 per week to cover European Roadside Assistance and supplementary insurance documentation.

Southern Ireland

If you wish to take the motorhome to the Republic of Ireland there is an additional charge of £60 per week to cover Irish Roadside Assistance and supplementary insurance documentation.

Drivers

The motorhome driver must be aged between 25 and 70 and must have held a full British driving licence for at least 2 years. For motorhomes exceeding 3500kg gross weight, drivers must hold a C1 category on their licence. This was automatically granted to drivers whose licence was gained prior to 1997. If the driver has any traffic convictions there may be an additional insurance charge – please check with us before booking.

Extra Drivers

Additional UK-licenced drivers can be authorised to drive the motorhome for a fee of £20 per week for UK travel, £25 per week for continental travel, provided the extra drivers have the requisite driving licences as detailed above. (If you have any concerns about the eligibility of potential drivers, please check with us before booking).

Non-UK Licence Holders

Holders of non-uk driving licences may be authorised to drive the motorhome for an additional insurance charge of £25 per week.

Dogs

Where the vehicle allows it, dogs may be taken in the motorhome for an additional charge of £50 per dog, per hire.

Smoking

It is forbidden to smoke within the motorhome at all times, whether under way or stationary.

Stiletto Heels

We ask hirers not to wear stiletto heels inside the motorhomes to avoid damage to the floors.

Payment

Booking reservations are only binding once it has been confirmed by Wessex Motor Homes and a non-refundable deposit of £200 per hire has been received. An invoice for the balance will be sent by post once the reservation is confirmed and this is payable 6 weeks prior to the commencement of the hire period. Wessex Motor Homes reserve the right to cancel the booking if the balance is not paid on time. Payment may be made by credit card, debit card or a pounds sterling cheque.

 

For late bookings, i.e. bookings made less than 6 weeks prior to the hire period, payment in full is required at the time of booking.

Cancellation Charges

In the event of the hirer having to cancel the booking more than 6 weeks in advance of the hire, Wessex Motor Homes will attempt to rehire the motorhome for the relevant hire period. and if successful will refund all hire charges which have been paid less a £50 administration fee. If Wessex Motor Homes are unable to find an alternative hirer, then the following hire fees will be payable:

 

If the booking is cancelled more than 6 weeks prior to the hire period the deposit is forfeited. If cancelled less than 6 weeks but more than 2 weeks prior to the hire period, 50% of the hire total is payable. If cancelled less than 2 weeks prior to the hire period, the total hire charge is payable.

For late bookings, i.e. bookings made less than 6 weeks prior to the hire period, payment in full is required at the time of booking.

Alternative Vehicles

Whilst we make every effort to ensure the reserved vehicle is available, should it be necessary Wessex Motor Homes reserve the right to offer a substitute motorhome of similar specification. If for any reason that is not possible, Wessex Motor Home’s liability is limited to the refund of all money paid by the hirer.

Liabilities

Wessex Motor Homes accept no responsibility for replacement vehicle costs, travel or accommodation or any other consequential loss arising from motorhome breakdown, accident or any other cause.

Accidents

All accidents must be reported as soon as practical to Wessex Motor Homes and an accident report form filled in complete with the details of any other drivers involved and of any witnesses.
The hirer will be responsible for any costs and expenses incurred for speeding, parking fines, congestion charges and toll charges and for any road traffic offences or breach of traffic regulations.

Breakdown

Our motorhomes are maintained in first class condition and are thoroughly checked and cleaned before collection. In the unlikely event that you do experience a problem, all of our motorhomes are fully covered by Roadside Assistance.

Return of the Vehicle

The motorhome must be returned between 08.30 and 11.00 at the end of the hire period to ensure the motorhome is available for the next booking. You must notify Wessex Motor Homes immediately if you think there is any likelihood of you being late in returning the vehicle. Failing to return the motorhome can incur a charge of £50 per hour! There are no refunds for early return of the vehicle.


The motorhome must be returned in the same clean and tidy condition that it was in on collection, with a full tank of fuel and an empty waste tank.


If the vehicle is not returned in a clean condition there will be a Vehicle Cleaning Charge of £50. There will be an additional charge of £50 if the toilet and waste water tank have not been emptied (This can be prepaid for a reduced charge of £30). If the vehicle is returned without a full fuel tank, there will be a charge to fill the vehicle at 20% above forecourt prices.
Upon return of the vehicle it will be inspected for damage and cleanliness, etc. Should there be any loss or damage to the vehicle or any of the equipment, fixtures and fittings, part or all of the Security Deposit will be forfeited to fund the repair.

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